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Gems of Consumer Wisdom
Health • Safety • Financial Freedom









   Experts You Can Rely On   

Consumer Experts

Tom Martino
Consumer Advocate, The Troubleshooter Network

Herb Weisbaum
"The Consumer Man"

Edgar Dworsky
"Mr. Consumer"

Clark Howard
President, The Consumer Action Center

Health Experts

Douglas Baumgarten
President, Country Club Fitness

Dr. Thomas J. Berger
President, Heart Of The Matter Expertise, Inc.

Philip Gregory, PharmD
InforMed Research

Lynn Fischer
Lynn Fischer Healthy Living, Inc.

Dr. John Sherman, PhD

Patrick Reynolds

Safety Experts

Randall Atlas, Ph.D., AIA, CPP
Vice President, Atlas Safety & Security Design Inc.

Martin Moore-Ede
Circadian International, Inc., Chairman & CEO

William Kunzman

Kenneth A. Solomon, Ph.D.
Chief Forensic Scientist, Technical Director
Institute of Risk & Safety Analyses

John Oakley
President, Robert Hughes Associates, Inc.

Consumer Experts

Tom Martino
Consumer Advocate, The Troubleshooter Network
Phone: 303-475-2995
4695 S. Monaco St.
Denver, CO 80237
United States

The Troubleshooter Network was created by Tom Martino to disseminate all of the valuable information gathered by Tom, his staff, trusted experts and listeners.

While Tom's radio shows are at the heart of this effort, TN's reach is not limited to the radio airwaves. The network also provides -- a comprehensive website featuring a wealth of consumer information plus -- Pre-screened and monitored merchants and service professionals. To get on this list, businesses must first qualify to be members by showing a track record of excellent customer service. In addition, they must demonstrate a willingness to continue meeting high business standards by agreeing to a strict code of ethics and an arbitration arrangement for settling disputes.

Another vital service is the Troubleshooter HelpCenter where friendly consumer counselors provide all of the same information and referrals by telephone and give direct help in solving consumer problems or answering consumer questions.

If you think you have been lied to, ripped off or cheated in any transaction or if you have consumer questions and concerns call at any time.  

If you call during show times your call will be automatically routed to our studio where your call will be taken on the air. At all other times, you will either speak to a consumer counselor or you may need to leave voicemail.

Herb Weisbaum
"The Consumer Man"
Phone: 425-467-7139
Fax: +1 425 467 7139
677 120th Ave NE
Bellevue, WA 98005
United States

With a proven 25-year track record of helping people across the country, Herb Weisbaum truly is America's Consumer Expert. His award-winning reports have exposed everything from quack medications to bogus investments.

Herb is based at KOMO Radio and Television in Seattle. He is also a consumer contributor to NBC's Today Show, where his highly-acclaimed Toy Test is #1 in the country. Since 1990, Herb's Toy Test has helped millions of parents and grandparents pick good toys for their kids.

Before joining Today, Herb was the Consumer Correspondent for CBS News. Herb's also covered the consumer beat for: Woman's Day, FamilyPC and Good Housekeeping magazines.

Herb has won numerous awards, including 5 Emmys. In June of 1994, he received the consumer world's top honor: "The Consumer Media Service Award" presented by the Consumer Federation of America.

His FireBusters series has been credited with saving lives. Herb's investigative consumer reporting has been honored by the Associated Press, Columbia Journalism Review and the Society of Professional Journalists.

Herb graduated Magna Cum Laude from Syracuse University in 1974 with a Bachelor of Science in Television-Radio and a Bachelor of Science in Advertising.

Herb is a real animal lover, who is active in the Humane Society for Seattle/King County. Herb lives near Seattle with his wife, and their critters, Jack and Casey.

Edgar Dworsky
"Mr. Consumer"
Phone: 303-475-2995
147 Shore Drive
Somerville, MA 02145
United States

Consumer World was founded by Edgar Dworsky in 1995. A companion site spotlighting the loopholes in the fine print of advertising,, was launched in 2006. Edgar has been a consumer advocate and consumer educator for the past 29 years.

Edgar is a consumer lawyer who has authored a number of consumer protection laws, including the regulations under which the Massachusetts Lemon Law operates. He was formerly the Director of Consumer Education at the Massachusetts Executive Office of Consumer Affairs and Business Regulation in Boston. Edgar is a former Massachusetts Assistant Attorney General in consumer protection, and was a consumer education consultant for the Federal Trade Commission. He was also the consumer reporter for the then CBS television affiliate in Boston.

Clark Howard
President, The Consumer Action Center
Phone: 404-892-8227
1601 W. Peachtree St. NE
Atlanta, Georgia 30309
United States

On the Clark Howard Show airing on more than 150 stations across the country, Clark answers a variety of consumer questions and brings you the latest consumer news, five days a week.

Clark's second most recent book, "Clark's Big Book of Bargains," (2003) has been No. 7 and No. 11 on the New York Times "Best Seller" list for "Business Books." And his previous book, "Get Clark Smart" (2002), ranked No. 6 on the NYT "Best Seller" list for "How-To Books."

As a TV Reporter for WSB Channel 2 (ABC in Atlanta), Clark tells you what you didn't know about consumer issues during his "Consumer Reports" segments. He also brings you special primetime shows and in-depth reports throughout the year.

Clark's monthly "Top Ten Tips" article is published in the Atlanta Journal-Constitution. He also distributes two newsletters - "Clark Howard's e-Scapes," a twice-weekly travel update, and "Clark Said," which arrives twice a month.

Clark is an Atlanta native who has always been very involved in improving his community. He has started several civic programs, such as Atlanta Volunteer Action, Volunteer Action, Inc., The Big Buddy Program, and Career Action. In 1993 he opened the "Team Clark Howard" volunteer center, an advice service for consumer questions staffed by more than 140 volunteers. With the help of his listeners, he has built 23 homes in and around Atlanta for Habitat for Humanity.

Health Experts

Douglas Baumgarten
President, Country Club Fitness
Phone: 301-258-8885
Fax: 301-258-8887
15717 Crabbs Branch Way
Rockville, Maryland  20855
United States

Douglas Baumgarten, M.S., offers consulting related to Fitness, Health Clubs, Exercise Equipment, Personal Training and Sports. Mr. Baumgarten is a graduate of Harvard University (B.A. Anthropology) and California University of Penna. (M.S. Exercise Science). He is a certified Health/Fitness Director (American College of Sports Medicine), Performance Enhancement Specialist (National Academy of Sports Med.) and Medical Exercise Specialist (American Acad. of Health/Fitness Professionals.)

Mr. Baumgarten has over 25 years of experience in the fitness industry, as personal trainer, facility manager, consultant, and founder/President of Personal Fitness Inc. ("Country Club Fitness"). Mr. Baumgarten regularly contributes to publications such as Fitness Management magazine, Boardroom magazine, and Club Management magazine. In addition, his expertise includes facility design and layout, as well as exercise equipment safety and efficacy.

Dr. Thomas J. Berger
President, Heart Of The Matter Expertise, Inc.
Phone: (828) 651-0290
Fax: (828) 651-0291
190 Chestnut Place
Arden, North Carolina  28704
United States


Dr. Thomas J. Berger, was board certified in 1981 and is currently re-certified as a cardiac surgeon by the American Board of Thoracic Surgery.

Philip Gregory, PharmD
InforMed Research
Medication Information Research & Consulting
Phone: 402-502-9908
Fax: 402-502-7198
3606 N. 156th Street
Suite 101-302
Omaha, Nebraska  68116
United States


InforMed Research- Medication Information Research & Consulting

  • Medication profile review and assessment
  • Medication therapy management services
  • Adverse drug reaction assessment for causality and prevention
  • Drug interaction assessment for causality and prevention
  • Dietary supplement / Herbal pharmacology and toxicology review and assessment
  • Comprehensive medical literature analysis service

  • Lynn Fischer
    Lynn Fischer Healthy Living, Inc.
    Phone: 863-644-1383
    Lakeland, Florida
    United States

    Television and Radio Nutrition Expert

    Lynn Fischer is the Author of seven healthy cookbooks and has produced hundreds of her own television shows. Lynn Fischer currently has over 1 million books in print. Her books include "Lowfat Cooking for Dummies", "Quick & Healthy Cooking for Dummies" and "Fabulous Fat Free Cooking." Lynn quickly dispels myths about diets such as not eating at night to keep your weight down, or eat a low carb diet.

    Beside nutrition, Lynn Fischer teaches exactly how to relax, relieve stress and how to do it themselves anywhere, anytime for sleep, at the dentists or for an MRI.

    Lynn has produced and hosted several hundred half hour and one hour television programs for The Discovery Channel and Public Broadcasting including her own Series, The Low Cholesterol Gourmet and Lynn Fischers Healthy Indulgences.

    Media Satellite Tours Include Working For:

  • Campbells Soups
  • Nabisco
  • Shadybrook Farms

    Lynn has been pictured, had recipes used or has been quoted in:
  • Forbes
  • TV Guide
  • Cooking Light
  • Readers Digest
  • Esquire (Cover)
  • Womans World (Cover)
  • Eating Well
  • Time
  • USA Today
  • Hundreds More

  • Dr. John Sherman, PhD
    Phone: 831-647-0413 800-521-6384
    Fax: 831 657 9883
    419 Watson Street
    Monterey, California  93940
    United States


    Dr. John Sherman is an authority on Natural Health and the author of numerous articles and books on the topic. He is a licensed therapist with thirty-four years of clinical experience and a former Instructor and Assistant Professor of Physical Disabilities. He has conducted numerous workshops and seminars on natural therapies and a guest on dozens of radio talk shows.

    Dr. Sherman offers many professional services:

  • Lectures
  • Seminars
  • Workshops
  • Guest appearances
  • Natural health support
  • Mentor and instructor of self-help and safety techniques.

  • Patrick Reynolds
    Grandson of RJ Reynolds and anti-smoking advocate
    Phone: 800-541-7741 or 310-880-1111 (Cell)
    Fax: 310-471-0335
    P.O. Box 492028
    Los Angeles, California  90049-8028
    United States


    Background and Expertise: The first tobacco industry figure to turn his back on the cigarette companies, Patrick Reynolds first spoke out publicly in 1986, at a Congressional hearing in favor of a ban on all cigarette advertising.

    Since then, his advocacy work, his appearances in the national press, and his motivational talks have made him a nationally known and respected champion of a smokefree society.

    Mr. Reynolds is a frequent speaker at middle schools, high schools and universities, and is often sponsored by hospitals, health departments and corporations, as a bridge builder to local communities. He is frequently invited to debate on Fox News Channel, CNBC, CNN and other networks, and has been profiled by most of the world's major newspapers and US TV networks.

    Safety Experts

    Randall Atlas, Ph.D., AIA, CPP
    Vice President, Atlas Safety & Security Design Inc.
    Phone: 305-756-5027
    Fax: 305-754-1658
    770 Palm Bay Ln.
    Suite 4I
    Miami, Florida  33138-5751
    United States

    Dr. Randall Atlas AIA , CPP is a registered architect, NCARB certified, and he practices criminal justice architecture and environmental security design. Atlas is a certified protection professional (CPP) with the American Society of Industrial Security (ASIS), and is an appointed member of the ASIS Security Architecture and Engineering Committee. Atlas has his doctorate in criminology and a masters of architecture. Dr Atlas is a member of the American Institute of Architects (AIA) Architecture for Justice Committee.

    Dr. Atlas has taught CPTED (Crime Prevention through Environmental Design) and criminal justice courses at Florida International University, Florida Atlantic University, and the University of Miami, Keiser University, and he is a trainer with the National Crime Prevention Institute at the University of Louisville. Dr. Atlas has been a technical Assistance consultant with the National Institute of Justice, National Institute of Corrections, and the Florida Department of Corrections and U.S. HUD Drug Elimination CPTED Program.

    He has conducted ADA accessibility compliance audits for private and public sector clients, and served as an expert witness on over 200 premises liability lawsuits.

    Dr. Atlas has been a speaker and trainer at security conferences from New Delhi, India to Seattle, Washington and has written over 200 articles in various publications on security, safety, and counter terrorism issues.

    Martin Moore-Ede
    Circadian International, Inc., Chairman & CEO
    Phone: 781-676-6925
    Fax: 617 314-9275
    2 Main Street
    Suite 310
    Stoneham, Massachusetts  02180
    United States

    Leading expert on human/driver fatigue and driver error in transportation accidents, including commercial motor vehicles (truck, bus and motorcoach), automobiles, marine vessels (ship, tugboat), rail locomotives (freight and passenger), public transit vehicles (bus, light rail, commuter rail) and aviation equipment (commercial, cargo and private aircraft).

    As a Harvard professor for 25 years, Dr. Moore-Ede conducted the pioneering research investigating the role of fatigue as a leading cause of fatal and high cost accidents on highways (including single vehicle, hit-rear and driver inattention accidents), and of train derailments, collisions at sea, and human errors in aviation. He has published 10 books, and 125 scientific papers on human fatigue, errors and accidents and the physiology of sleep deprivation and circadian rhythms. He has served on multiple national and international committees, and has received numerous awards. He is a frequent guest on television (CNN, Today Show, Good Morning America, 20:20, Dateline, Oprah Winfrey, Nova, BBC) radio (NPR Fresh Air, Connection), and print media (Wall Street Journal, New York Times, Washington Post, Time and Newsweek). He has testified before Congressional committees on multiple occasions, and advised government agencies in the US, Canada and the U.K.

    As the CEO of the consulting firm, Circadian Technologies, Inc., he currently advises and supervises teams which work with over half of the Fortune 500 companies on strategies to minimize fatigue risk, and reduce accidents caused by fatigue. In addition, Dr. Moore-Ede undertakes both plaintiff and defense expert witness work in selected cases.

    William Kunzman
    Phone: (714) 973-8383
    Fax: (714) 973-8821
    1111 Town & Country Rd
    Suite 34
    Orange, California  92868
    United States


    Traffic Engineer Expert Witness / Motor Vehicle Accidents


  • Undergraduate - UCLA (1967)
  • Graduate - Yale University (1968)

  • Traffic accidents - maintenance, design, geometrics, controls, signage, sight distance, parking, motorcycle, bicycle, pedestrians, governmental agency procedures
  • Expert witness in over 100 cases since 1979

  • Los Angeles County Road Department
  • Riverside County Road Department
  • City of Irvine
  • Federal Highway Administration

  • Kenneth A. Solomon, Ph.D.
    Chief Forensic Scientist, Technical Director
    Institute of Risk & Safety Analyses
    Phone: (818) 348-1133
    Fax: (818) 348-4484
    5324 Canoga Ave.
    Woodland Hills, California  91364
    United States

    Areas of Expertise:
  • Accident Reconstruction
  • Biomechanics
  • Human Factors
  • Safety
  • Accident Prevention
  • Adequacy of Warnings
  • Building Codes
  • Coefficient of Friction

  • Construction Defect
  • Disaster Recovery
  • Failure Analysis
  • Industrial / Recreational / Structural
  • OSHA Compliance
  • Premises Liability
  • Product Integrity / Testing
  • Computer Animation & Simulations

  • Analytical Proficiencies: Auto Airbag Bicycle Boating Bus Chair Design / Safety / Failure Diving & Drowning Electrocution & Shock Elevator Escalator Fires & Explosions Forklift Gate Golf Cart Highway Design & Safety Ladder Law Enforcement Lighting & Illumination Loading Dock Metallurgy Motorcycle Paintgun Playground Safety Press Ramps Rollercoaster Safety Guards Scaffolding Seatbelts Slip / Trip & Fall Spas Stairs Swimming Pool Design & Safety Tractors Trailers Trucks

    John Oakley
    President, Robert Hughes Associates, Inc.
    Phone: (972) 980-0088
    Fax: (972) 233-1548
    508 Twilight Trail, Suite 200
    Richardson, Texas  75080
    United States


    Robert Hughes Associates, Inc., was founded in 1979 with the goal of providing insureds and self-insureds with an organization that was able to give responsive, innovative and objective counsel regarding their insurance and risk-based needs.

    RHA, Inc., is built upon a foundation of trust, reliability, independence, diversity and objectivity. In simple terms, we work with you in a hands-on manner to bring about the very best solutions to all of your unique and complex insurance and risk-related problems.


    Litigation Support Services:

  • Confidential Consulting
  • Trial Testimony
  • Depositions
  • London Market Research
  • Insurance Archeology

    Actuarial Services:
  • Adequacy of Current Reserves
  • Future Losses, Ultimate Losses and IBNR
  • Cost and Attachment Points for Excess Coverage
  • Current Losses and Loss Expense Reserves
  • Statutory Opinions on Loss Reserves
  • Statutory Rate Filing Requirements
  • Loss Reserving Data Systems and Methodologies
  • Annual Actuarial Valuations
  • Feasibility Studies
  • Experience Modification Analysis
  • Decision Analysis
  • Life Expectancy Models

    Insurance Management:
  • Day to Day Company Management
  • Premium Levels and Loss Patterns
  • Supervision of Third-Party Administrators
  • Statutory Filings
  • Regulatory Correspondence and Inquiries
  • Monthly Financial Reports
  • Loss Reserve Analysis to Predict Losses
  • Actuarial Trending and Development
  • Claims Processing and Payments
  • Adequacy of Claims Reserves

    Custom Insurance Programs:
  • Niche Markets
  • Risk retention Groups
  • Insurance Pools
  • Innovative Business Programs

    Insurance and Risk Management Consulting:
  • Insurance Structure Review
  • Policy Review and Analysis
  • Bid Specifications
  • Financial Analysis of Retentions
  • Claims Reviews
  • Claims Auditing Services
  • Claims Management
  • Claims Handling Procedures

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